12:31 Jun 20, 2013  

Hindustan Unilever Ltd

HSL Code: HINUNI  |   BSE Code: 500696  |   NSE Symbol: HINDUNILVR  |   ISIN: INE030A01027
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HINDUSTAN UNILEVER LIMITED

ANNUAL REPORT 2011-2012

DIRECTOR`S REPORT

To the Members,

Your  Company`s Directors are pleased to present the 79th Annual Report  of 
the Company, along with Audited Accounts for the financial year ended  31st 
March, 2012.

1. FINANCIAL PERFORMANCE (STANDALONE)

1.1 Results (see para 1.4)

                                                                Rs. Crores
                                            For the year ended 31st March, 
                                                         2012         2011

Revenue from operations, net of excise              22,116.37    19,735.51 
Profit before exceptional items and tax              3,350.16     2,730.20 
Profit for the year                                  2,691.40     2,305.99 
Dividend (including tax on distributed profits)    (1,883.90)   (1,641.96) 
Transfer to General Reserve                          (269.14)     (230.60) 
Profit & Loss Account balance carried forward        1,773.96     1,235.60

1.2 Category wise Turnover (see para 1.4):

                                                                Rs. Crores
                                   For the year ended   For the year ended
                                    31st March, 2012     31st March, 2011

                                    Sales     Others*     Sales    Others*

Soaps and Detergents            10,488.38     147.90    8,683.88     117.18
Personal Products                6,746.95      98.91    5,750.68      99.71
Beverages                        2,577.02      40.41    2,309.23      37.27
Packaged Foods                   1,341.93      17.53    1,162.28      16.15
Others (including Exports, 
Chemicals, Water etc.)             581.32      55.04    1,474.94      64.37
Total                           21,735.60     359.79   19,381.01     334.68

*  Others  represent  service  income  from  operations,  relevant  to  the 
respective businesses.

1.3 Summarised Profit and Loss Account (see para 1.4)

                                                                Rs. Crores
                                   For the year ended   For the year ended
                                     31st March, 2012     31st March, 2011

Sale of products less excise duty           21,735.60            19,381.01
Other operational income                       380.77               354.50
Total Revenue                               22,116.37            19,735.51
Operating Costs                           (18,825.03)          (17,057.12)
PBDIT                                        3,291.34             2,678.39
Depreciation                                 (218.25)             (220.83)
PBIT                                         3,073.09             2,457.56
Other Income (net)                             277.07               272.64
Profit before exceptional item               3,350.16             2,730.20
Exceptional Item                               118.87               206.83
PBT                                          3,469.03             2,937.03
Taxation                                     (777.63)             (631.04)
Profit for the year                          2,691.40             2,305.99 
Basic EPS (Rs.)                                 12.46                10.58

1.4 Demerger of FMCG Exports Business:

In order to fully exploit the opportunity in exports market and to  provide 
necessary  focus,  flexibility  and speed to the  business,  the  Board  of 
Directors had approved in-principle a Scheme of Arrangement for transfer of 
the  FMCG Exports Business Division (demerged business undertaking) of  the 
Company  into its wholly owned subsidiary, Unilever India  Exports  Limited 
(`UIEL`),  on  9th  May,  2011  which  subsequently  was  approved  by  the 
shareholders  on  28th  July,  2011.  The  Hon`ble  High  Court  of  Bombay 
sanctioned  the  said Scheme with the appointed date of  1st  April,  2011. 
Accordingly, the financial results of the demerged business undertaking  do 
not form part of the audited results of the Company for the year ended 31st 
March, 2012. However, the audited results of the Company for the year ended 
31st  March,  2011  included  the results of  the  said  demerged  business 
undertaking  and  hence,  to that extent, previous  year  figures  are  not 
comparable  with  the  current year figures. The  results  of  the  Company 
excluding  the  results of the demerged business undertaking for  both  the 
years are given below:

                                                                Rs. Crores

                                            For the year ended 31st March, 
                                                     2012             2011

Revenue from operations, net of excise          22,116.37        18,796.24
Profit before exceptional items and tax          3,350.16         2,654.48
Profit for the year                              2,691.40         2,246.19

2. DIVIDEND

Your  Directors  are pleased to recommend final dividend of  Rs.  4.00  per 
equity  share of face value of Re.1/- each for the year ended  31st  March, 
2012.  The interim dividend of Rs. 3.50 per equity share was paid  on  22nd 
November, 2011.

The  final  dividend,  subject to approval of shareholders  at  the  Annual 
General Meeting on 23rd July, 2012, will be paid to the shareholders  whose 
names appear in the Register of Members as on the date of book closure i.e. 
from  Friday, 6th July, 2012 to Friday, 20th July, 2012 (inclusive of  both 
dates).

The  total  dividend for the financial year including  the  proposed  final 
dividend amounts to Rs. 7.50 per equity share and will absorb Rs.  1,883.90 
Crores including Dividend Distribution Tax of Rs. 262.96 Crores.

3. CHANGE Of THE REGISTERED 

Office

In  January 2010, your Company inaugurated the new Corporate  Office  named 
`Campus`  at Andheri, Mumbai. The Board of Directors at their meeting  held 
on  31st  October, 2011, approved the change of Registered  Office  of  the 
Company to Unilever House, B. D. Sawant Marg, Chakala, Andheri East, Mumbai 
400 099 from the earlier office at 165/166 Backbay Reclamation, with effect 
from 1st January, 2012.

4. RESPONSIBILITY STATEMENT 

The Directors confirm that:

*   in  the preparation of the annual accounts, the  applicable  accounting 
standards have been followed and that no material departures have been made 
from the same;

*    they  have  selected  such  accounting  policies  and   applied   them 
consistently  and  made  judgments and estimates that  are  reasonable  and 
prudent, so as to give a true and fair view of the state of affairs of  the 
Company at the end of the financial year and of the profits of the  Company 
for that period;

*   they  have  taken proper and sufficient care  for  the  maintenance  of 
adequate  accounting  records  in accordance with  the  provisions  of  the 
Companies  Act,  1956, for safeguarding the assets of the Company  and  for 
preventing and detecting fraud and other irregularities; and

*  they have prepared the annual accounts on a going concern basis.

5. MANAGEMENT DISCUSSION AND ANALYSIS

In order to avoid duplication between the Directors` Report and  Management 
Discussion   and  Analysis,  we  present  below  a  composite  summary   of 
performance of the various businesses and functions of the Company.

5.1 Economy and Markets

The after effects of the global financial crisis of 2008 have continued  to 
cast  their shadow on the economies around the world even now.  The  crisis 
brought  to  fore  the vulnerabilities of the  systems  of  regulation  and 
operation of the financial and fiscal processes. The unprecedented scale of 
fiscal  stimulus  that was required to manage this crisis  has  meant  that 
bringing  the  fiscal  deficit  back to acceptable  levels  is  an  equally 
daunting challenge.

For India, the weak external demand conditions have been exacerbated by the 
high  crude oil prices. Slow export growth and rising import bill have  led 
to  rising current account deficit. The Union Budget for 2012-13  indicated 
the need for strong measures to revert to a fiscal adjustment path. Central 
Government  subsidies were to be capped at 2% of GDP and some  measures  to 
widen tax net were taken.

The  area in which there has been relief is the decline in  inflation  rate 
from the near double digit rates seen in the past two years. Although there 
are risks associated with the petroleum sector prices and some of the  food 
sector  prices,  the  non-food  manufactured  products  prices  have  shown 
deceleration.

The  opening  up  and expansion of the economy, rising  income  levels  and 
changing  consumer  beliefs  and  behaviours have led  to  an  increase  in 
consumption. This represents a tremendous opportunity for your Company.

Your  Company`s  performance for the year 2011-12 has to be viewed  in  the 
context of the aforesaid economic and market environment.

Performance of Businesses and Categories

Some  highlights  are  given  below in respect  of  each  of  the  business 
categories of the Company.

5.2 Home & Personal Care Business (HPC)

The HPC business consists of Fabric Wash, Household Care, Personal Wash and 
Personal Products which includes categories like toothpaste, shampoo,  skin 
care,  deodorants and colour cosmetics. During the year, the  HPC  business 
registered double digit volume growth and a robust price growth, leading to 
a value growth of 19.4%.

The opportunity for growth in India continues to be immense across all  HPC 
categories  and your Company believes that market development  is  critical 
for  sustained growth. While focusing on the core categories, your  Company 
has  invested  heavily  in  the  `Categories  of  tomorrow`.  Your  Company 
delivered double digit growth in the highly competitive scenario, with  new 
entrants  in  the  market and brands being  launched  every  quarter.  Your 
Company  maintained  marketing  and  trade  spends  at  competitive  levels 
throughout the year. After the successful interventions in rural  marketing 
under `Khushiyon Ki Doli` programme in 2010, the programme was extended  to 
five more states, viz. West Bengal, Bihar, Maharashtra, Andhra Pradesh  and 
Uttar  Pradesh,  in  2011. This multi brand campaign  helped  cover  around 
70,000  villages,  4 lakh retailers and 250 lakh consumers.  `Khushiyon  Ki 
Doli` is a cost efficient rural brand activation module, which assisted  in 
increasing  reach of various Home and Personal Care brands such  as  Wheel, 
Surf Excel, Vim, Fair & Lovely, Sunsilk, Lifebuoy and Closeup.

Volatile  and rapidly changing commodity markets, including  vegetable  oil 
and  crude  oil, coupled with fluctuating currency markets  posed  a  major 
challenge during the year. The impact of cost inflation was felt in  inputs 
such  as  palm  oil, laundry chemicals, packaging  and  freight  cost.  The 
business  was  managed  dynamically with increased frequency  of  cost  and 
pricing  review  and  aggressive cost saving programmes,  which  helped  to 
minimise the cost impact.

Your  Directors believe that sustained investments behind brands by way  of 
technology,  innovation,  consumer  communication and  continued  focus  on 
market development will benefit the business in creating long-term value.

5.2.1 Soaps and Detergents

In Soaps and Detergents category, value grew by 20.8% on the back of strong 
underlying volume growth and pricing actions.

Fabric  Wash recorded another successful year of growth, with  the  highest 
ever  volumes. In spite of steep increase in input costs, the margins  were 
sustained  by  excellent  execution of pricing decisions  and  cost  saving 
programmes.

The  focus on innovations resulted in successful execution of  projects  in 
brands  like  Surf  Excel Quickwash Powder and Surf Excel  Bar.  In  fabric 
conditioners, Comfort Green with 99% Anti-Bacterial Action was launched  to 
give  additional  benefit of bacteria free clothes. Rin  Perfect  Shine,  a 
fabric  whitener,  was  launched  as the latest  addition  to  Fabric  Wash 
portfolio. Speed to market was the key focus for laundry business.  Various 
initiatives  across the Fabric Wash category ensured that the products  are 
right  priced  in the right markets at the right time.  Your  Company  will 
continue  to focus on Fabric Wash business by driving  innovation,  control 
over costs across the value chain and relevant communication.

Household  Care  products recorded double digit volume  growth  during  the 
period.  Vim  bar  continues  to perform  well.  VimLiquid  also  witnessed 
sustained  growth on the basis of good quality and strong advertising.  The 
brand entered the Guinness Book of World Records for washing 15,000  plates 
with one 500ml bottle. Domex continued on its journey to provide better and 
germ  free toilets to the Indian consumer. Household products  business  is 
focused on innovation in the portfolio to give more value to consumers.

Personal  Wash  category recorded robust growth during the year.  This  was 
driven  through innovations across the portfolio, such as re-launch of  Lux 
and  new  campaigns  in Dove, Pears and Lifebuoy, backed  by  strong  micro 
marketing plans. Incorporating learnings from the past and focusing on cost 
efficiencies, the Company was able to grow the category profitably, despite 
significant volatility in commodity costs during the first half of the year 
and  increasing foreign exchange rates during the second half of the  year. 
The  growth was broad-based and across every segment of the  category.  The 
growth  was  witnessed  not only in core bars  business  but  also  through 
penetration and consumption of personal wash liquids.

5.2.2  Personal Products

Personal  Products  categories comprises Hair Care, Skin Care,  Oral  Care, 
Deodorants  and  Colour Cosmetics. The Personal Products category  grew  by 
17.3% during the year, led by strong underlying volume growth.

Hair Care category recorded robust volume and value growth during the year. 
This  was largely driven through increased consumption and  premiumisation. 
Your Company had a strong year, strengthening its position by becoming  the 
market  leader in the hair conditioner category along with maintaining  its 
leadership  in shampoos. Dove continues to lead the  premiumisation  agenda 
and  has consistently gained market share. Clinic Plus continues to be  the 
largest  shampoo brand in the category. Clearled the  anti-dandruff  agenda 
with a comprehensive re-stage in the first half of the year, with the brand 
showing strong early signs of growth.

Your  Company  continued  its  focus on  market  development  by  investing 
strongly  behind the nascent but emerging high potential hair  conditioners 
segment, thus growing ahead of the market.

Skin  Care  category had a strong year, led by strong growth  in  the  core 
brands. Fair & Lovely, Pond`s and Vaseline grew strongly in double  digits. 
The  growth  was further aided by good traction that was witnessed  in  new 
segments like Anti Ageing and Premium Lip Care. Some of the skin lightening 
segments  your  Company entered in the last two years, like  Healthy  White 
Body Lotion and White Beauty Cream, have achieved good share of market  and 
continued  to grow very well. Vaseline Body Lotion was re-launched  with  a 
breakthrough  moisturising  technology  and  Dove  Body  Lotion  range  was 
introduced during the year; both the offerings performed exceedingly  well. 
In  this  segment,  your  Company has the  right  portfolio  to  take  full 
advantage of the India growth opportunity.

Your Company embarked on a plan to accelerate Oral Care business growth and 
strategic actions were put into market during the year. Pepsodent Gum  Care 
credentials  were further strengthened with a comprehensive restage in  the 
second  half  of  the  year.  Closeup  continued  to  build  its  freshness 
credentials  and  grew in line with the market. The toothbrush  market  has 
witnessed  intense competition during the year and your Company has put  in 
place robust actions to compete in this fast growing market.

Lakme  Colours performed strongly in 2011-12, driven on the back of  strong 
innovations  and a revamp of the retail front-end consumer experience.  The 
core  segment  was  strengthened by building Perfect  Radiance  Compact  to 
become a key focus pack in the face segment. The nail portfolio was further 
strengthened by introduction of Color Crush. Lakme is rapidly  premiumising 
the  brand by offering added benefits and superior formats with the  launch 
of its long wear make-up line, `Absolute`. Absolute, is a high  performance 
long wear make-up range with world class products that last up to 16 hours. 
Elle18 has delivered a strong 29% growth in 2011-12.

Deodorants  business continued to witness aggressive growth.  Your  Company 
continued  its market leadership with a comprehensive restage  of  stronger 
Axerange and launch of Denimdeodorants. Your Company has leveraged  digital 
media to build over 2 million strong community and has leveraged gaming and 
viral  campaigns to drive high levels of interaction between consumers  and 
the  brand.  The category has significant potential for growth  in  future. 
Your Company is now poised to capitalise in this emerging category with its 
comprehensive  portfolio  of Axe, Denim, Dove and Sure  by  straddling  the 
pyramid and meeting different needs of different consumers in the segment.

Your Company currently imports a large portion of deodorants in the aerosol 
form.  Unilever is in the process of implementing a project to establish  a 
world class deodorants manufacturing facility in India and this plant  will 
provide  regular  supply  of high quality  deodorant  products  to  service 
markets across the world, including India.

Kimberly Clark Lever Private Limited (KCL)

KCL is a Joint Venture between your Company and Kimberly-Clark Corporation, 
USA.  The primary product category for KCL is infant care diapers and  this 
business registered double digit growth during the year. The year witnessed 
the national launch of Huggies Diaper Pants, Huggies Natural Baby Wipes and 
the limited edition Huggies Jeans Diaper Pants.

This  category  has  huge potential for growth in the context  of  the  low 
levels  of penetration of infant care diapers in the Country.  This  growth 
opportunity has attracted increased levels of competitive intensity in  the 
recent  past with multinationals making significant investments  in  India. 
KCL is committed to participate effectively in this growth opportunity  and 
will bring regular innovations to the market, which will call for sustained 
investments in the short to medium term.

5.3 foods

The  Foods portfolio of your Company comprises Beverages (Tea and  Coffee), 
Processed  Foods  (Kissan, Knorr and Annapurna range of  products),  Frozen 
Desserts,  Bakery  products  (Modern  Foods) and  Out  of  Home  operations 
including Bru World Cafe.

During  the  year, Foods business has delivered good  double  digit  growth 
across  the portfolio. Your Company added incremental growth and  consumers 
through  many  relevant  and successful innovations  in  Beverages,  Frozen 
Desserts  and  Processed  Foods. Your Company has continued  its  focus  on 
availability   expansion   across  trade   channels   and   micro-marketing 
initiatives  in  core categories to increase consumption  and  penetration. 
Packaged  Food category continues to represent a significant  consumer  and 
business  opportunity, given the shifts in the income pyramid, increase  in 
working women, growing health concerns and need for taste with convenience. 
Your Company is consistently focused on developing more offerings that  can 
best fulfill existing and emerging consumer needs.

The  Foods  business was faced with multiple challenges  during  the  year, 
including  high competitive intensity from multinational, national as  well 
as  local players in many categories and significant food inflation  across 
the  spectrum.  Your  Company has proactively  managed  the  challenges  by 
responding   through   increased   brand   investments,   value   enhancing 
innovations,  consumer centric value packs, judicious price  increases  and 
aggressive cost saving programmes.

5.3.1 Processed foods

Kissancontinues  to  remain  one of the most trusted  brands  among  Indian 
consumers. Kissanregistered strong double digit growth during the year, led 
by  volume  growth.  In ketchups your Company  continued  to  grow  shares. 
Kissans  new  foray  into  creamy spreads is  being  nurtured  in  emerging 
channels.

Your  Company maintained its value leadership in the soups segment  through 
Knorr.  Through  launch of an affordable range and instant  soups  for  the 
young  adults,  your Company plans to drive market expansion.  Knorr  Soupy 
Noodles  continued to be the highlight of the Packaged Foods business.  The 
Company  has managed to double the business during the year as the  product 
has  received  good response from consumers across all  the  markets.  Your 
Company  will  continue to invest in this category and  focus  on  consumer 
relevant innovations in future.

The   staples  business,  through  Annapurna,  has  registered   a   modest 
performance  during  the year. Your Company will continue to focus  on  key 
geographies  and optimising costs to further enhance the  profitability  of 
the portfolio.

During the year, the Company has significantly strengthened its  capability 
to engage consumers at the point of sale by setting up the food ambassadors 
programme  across the top food stores in the Country; this  has  encouraged 
trials of all new innovations from the category.

Bakery (Modern foods)

Bakery  (bread  and cakes) sustained its growth momentum and  continued  to 
deliver  strong underlying growth and profit improvement  through  enhanced 
scale  and  better operational efficiencies. The new products  in  adjacent 
categories  like Idli and Dosa batter and dry mix powders, launched  during 
the year, were well received in select geographies.

5.3.2 Beverages

The tea market, which witnessed downtrading in 2010-11 stabilised in  2011-
12. The market saw low single digit volume growth and close to double digit 
value growth. Commodity prices remained stable through most of the year. In 
this scenario, the business witnessed strong turnover growth which has been 
led by good underlying volume growth.

In 2011-12, most parts of the portfolio witnessed good performance. 3 Roses 
had  another  year  of  strong growth strengthening  its  position  in  the 
southern  part  of India. Red Label witnessed second  consecutive  year  of 
volume and value growth ahead of market, across geographies. Natural  Care, 
a  value added variant of Red Label and 3 Rosesalso grew well ahead of  the 
market by building on the differentiated proposition of immunity. Taj Mahal 
and  Lipton led the charge in the premium segment and witnessed both  price 
and volume growth. Tea bags had a very successful year, with the launch  of 
new  flavoured  and  green tea bags under these two  brands,  enabling  the 
Company to build leadership in the format of the future. Lipton Ice Tea was 
launched  in  ready  to drink and powder formats to  enter  into  the  fast 
growing non-carbonated beverage market and to make the tea portfolio future 
ready.

Taaza sales, which witnessed a slow start in the first half, picked up  the 
pace  in  the second half of the year. Taaza Gold was launched  during  the 
year,  as  a premium variant of Taaza, in its largest geographies  and  has 
received a very good response. A strong entry in the bottom of the  pyramid 
and  mid  price  segment was made in select  geographies  through  relevant 
brands like Taaza Bachat, Ruby, A1 and Super.

The  Instant Coffee market registered strong double digit value and  volume 
growth  during the year. Sharp unprecedented inflation in coffee beans  has 
moved  up the overall price table in the market but a clear consumer  shift 
in favour of coffee and a steadily evolving cafe culture continues to boost 
coffee consumption.

The  year 2011-12 saw many firsts from the house of Bru starting  with  its 
entry  into the premium freeze dried coffee segment with the launch of  Bru 
Exotica, followed by the launch of pure coffee with Bru Gold. Your  Company 
gained  volume  leadership  with Bru in Instant Coffee  segment.  Bru  also 
registered  strong  double digit value growth gaining  value  market  share 
handsomely.

The  Out of Home business continues to have high growth potential  and  has 
made very good progress during the year. Your Company has also entered into 
the  retail  services space with eight Bru World Cafes  opened  in  Mumbai. 
Depending upon the response to these Bru World Cafes, a view will be  taken 
on expanding and setting up more outlets.

5.3.3 Frozen Desserts

The Kwality Wall`s business had an excellent year and the growth during the 
year was c. 13% higher than the average growth of the previous three years. 
The three key platforms; Cornetto, Paddle Pop and Selection Take Home Tubs, 
which are popular with youth, children and families respectively, continued 
to do well by delivering a high double digit growth. Innovations  continued 
to  help the category deliver a higher growth, particularly  Cornetto  Disc 
launched  in  the  premium cones segment delivered  excellent  results.  In 
addition, the innovations under Paddle Pop and Selection also did well  and 
helped the category deliver a higher growth.

Cornetto Luv Reels (CLR), which is India`s first internet and mobile based, 
crowd  sourced  movie  talent  hunt was scaled up  and  three  movies  were 
released  under  CLR  2.  The campaign got a  very  positive  response  and 
continued to win accolades and prestigious awards. In Paddle Pop, where  it 
is  critical  to have a portfolio across all child friendly  price  points, 
your  Company  had  a very successful launch of Apple  Grape  Jelly,  which 
became a rage amongst children. Paddle Pop Gaming League in its new  avatar 
continued to do well by becoming the largest kids gaming league across  the 
Country.  Your  Company also launched two popular flavours in  the  premium 
Selection range; `Roasted Almond Choc` and `Black Current and Raisins`. The 
Selection  range continues to build consumption through  activation  during 
festivals  and strengthening association with the `Special Weekend  Moments 
with your family`.

During  the  year  your Company achieved another  milestone  by  adding  88 
Swirl`s Parlors and crossing the 200 number of Parlors across the  Country. 
This  helped  to  create almost 7 million  plus  happiness  moments,  while 
serving unique offerings through the Kwality Wall`s Swirl`s outlets  across 
the Country.

Availability  and visibility are the most important drivers of  growth  for 
the  category  and  your Company continues to invest in  order  to  enhance 
availability  through  more  freezer deployment and  usage  of  information 
technology and analytics to drive better asset utilisation.

5.4 Exports Business

While  the  reported  turnover was impacted by the  transfer  of  the  FMCG 
exports business to wholly owned subsidiary, Unilever India Exports Limited 
(UIEL),  the underlying exports operations recorded 10% growth in  turnover 
during the year.

The Home & Personal Care segment witnessed a good year driven primarily  by 
Skin  Care  and  Hair  Care categories. Pearscontinued  its  good  run  and 
achieved a robust growth of 14%.

The Foods & Beverages segment witnessed an excellent year. The flagship Tea 
Bags  category  maintained strong sales in Australia and  Japan.  Sales  of 
Instant  Coffee  remained steady, but the profits for the  overall  segment 
grew  significantly, with export incentives being extended to  conventional 
Tea, Instant Tea and recently to Instant Coffee. The Marine Exports segment 
significantly improved its profit compared to previous year, with focus  on 
more profitable product portfolio. The Rice business also reported  healthy 
growth in turnover and profits.

A  robust  value analysis, cost saving program,  leveraging  of  government 
incentive for exports and a favorable exchange rate enabled your Company to 
improve  margins. The business maintained high levels of  customer  service 
and  product  quality  and rationalised  working  capital  levels,  thereby 
improving cash generation.

The  demerger of FMCG exports business into UIELwas completed with all  the 
requisite  approvals from Members, statutory authorities and  Hon`ble  High 
Court.  This  demerger will enable the organisation to  fully  exploit  the 
opportunity  in export markets and to provide necessary focus,  flexibility 
and  speed  to  the business. Your Company will  continue  to  provide  the 
necessary support to UIEL to drive the growth of exports business.

Leather (Pond`s Exports Limited)

The Leather business performed well to improve operating profitability  and 
achieved a robust sales growth of 9%. This performance was achieved through 
new  product designs, excellent customer service, world class  quality  and 
cost innovations.

5.5 Water

Pureitis  a  breakthrough range of drinking water purifiers  that  provides 
complete  protection  from  harmful viruses and  germs.  Pureit`s  germkill 
performance  meets the stringent criteria of the  Environmental  Protection 
Agency  (EPA), the regulatory agency in the USA. Pureitprovides  this  high 
level of safety without needing electricity or continuous tap water supply. 
Pureit also comes equipped with an end-of-life indicator, and an  auto-shut 
off system to further ensure complete safety for consumers.

During the year, your Company achieved another milestone in its mission  of 
making  safe  drinking water available to every Indian with the  launch  of 
Pureit  Intella at a very affordable price of Rs. 900/-. The  Company  also 
expanded  the  Pureitpurifier  portfolio with the  launch  of  the  premium 
`PureitMarvella  RO`  which  provides the additional  consumer  benefit  of 
removing dissolved salts. This new and advanced purifier ensures consistent 
delivery of safe, pure and tasty drinking water through its unique  5-stage 
purification system. In addition, the advance alert systems warns the  user 
for  replacement  of  the RO membrane kit 15 days  prior  to  the  membrane 
shutting  off.  The  business team has also made  substantial  progress  in 
evolving a more scalable and viable distribution model.

Pureit has protected over six million homes across India. Pureit  continued 
to  receive a range of external awards including the Golden  Peacock  Award 
for innovation. This reflects the high regard in which the brand is held by 
the scientific community and the public at large.

5.6 Hindustan Unilever Network

Hindustan Unilever Network business consists of three major brands  Aviance 
(Personal  Care),  Lever Ayush (Health Care) and Lever Home  (Fabric  Wash, 
House  Hold  Care  and  Toothpaste). Your  Company  has  re-engineered  the 
business  both in terms of cost as well as the profile of business  partner 
base  and is now fit for growth. Your Company has registered strong  growth 
in  premium  and prestige beauty & wellness segment  and  has  successfully 
begun  the repositioning of the portfolio from mass market to  premium  and 
prestige beauty & wellness segment. The Company, has now begun the  process 
of accelerating top-line growth in a profitable manner through focus on on-
ground activation, training and launch of differentiated innovations.

5.7 Beauty & Wellness

Lakme  Lever  Private  Limited (LLPL), a wholly  owned  subsidiary  of  the 
Company,  has substantially accelerated the expansion of salons in 2011  by 
opening  45 salons. During the year Lakme Ivana, a new unisex salon  format 
was  launched and 8 such salons have been opened in this format. There  are 
174 Lakme salons in aggregate, of which 43 are Company owned / managed  and 
131 are franchisee salons. Lakme Academy was launched in collaboration with 
Pivot Point, world leaders in beauty education to ensure adequate supply of 
quality talent. Your Company will continue to support LLPL to drive  growth 
in this attractive market opportunity.

6. CUSTOMER MANAGEMENT

In 2011-12, your Company has built on the initiatives of the previous years 
and   has  further  strengthened  its  reputation  as  an   execution   and 
distribution  powerhouse.  One  of  the key thrusts  during  the  year  was 
coverage  expansion  in  the rural markets. The  Shakti  network  has  been 
leveraged  to  enroll  30,000  Shaktimaan who  distribute  in  100,000  new 
villages. The Company has added a million stores over the last two years to 
its  coverage,  thus doubling its direct coverage and  tripling  its  rural 
coverage. Your Company has now built a clear distribution advantage with  a 
direct reach of more than 2 million outlets.

The Perfect Store programme aimed at improving availability and  visibility 
of  Company`s  products  at the point of  purchase  continued  making  good 
progress  with  over  a million retail outlets being  enrolled  under  this 
programme  across urban and rural India. With a single minded focus on  the 
Perfect  Store programme, your Company converted 500,000  enrolled  outlets 
into  Perfect  Stores during the year. It is now  established  that  stores 
which  are  consistently Perfect grew sales well ahead  of  average  retail 
growth  and  had  higher market share growth  for  your  Company`s  overall 
portfolio compared to overall share growth.

Your  Company  believes that the end consumer can be better served  if  the 
capabilities  of the front-end resources on the ground get  enhanced.  With 
this  objective  in  mind,  work on a project to  build  a  Human  Resource 
Information System (HRIS) for 20,000 plus third party associates, who  work 
in the market, was completed. This project is in the direction of improving 
the  systems  and  processes and the capabilities  of  our  associates  and 
reaffirms your Company`s commitment towards its customers and consumers.

The  year  also saw greater focus on customers to drive growth  and  ensure 
seamless working relationship with the partners. cross functional `Customer 
Care`  teams were deployed for the Modern Trade customers to  drive  higher 
levels  of  customer  service and engagement,  which  resulted  in  overall 
customer  delight.  This initiative has given very good  results  and  your 
Company  was awarded the best supplier by almost all leading  Modern  Trade 
customers  in  this  year.  Your  Company  also  developed  `Best-in-Class` 
sustainability  initiatives with Walmart and Metro that helped bring  alive 
the Unilever Sustainable Living Plan (USLP). The learnings of Modern  Trade 
were  extended to General Trade and a Joint Business Planning process  with 
top  customer  was  institutionalised under the umbrella  of  `Unistar`,  a 
comprehensive customer reward and recognition program.

Your  Company  launched `Customer Credo` across 2300 plus  distributors  to 
further  improve  customer connect and faster resolution of  issues.  Under 
this  initiative,  the Company proactively engaged  with  distributors  and 
trade  to  get into the shoes of the customer and  experience  issues  from 
their   lens.  This  was  supported  with  a  resolution  mechanism   using 
`Levercare`, the customer helpline, taking customer centricity to the  next 
level.  The  programme was christened `Happy 2 Help` and is planned  to  be 
repeated once every quarter.

During  the year, your Company piloted an alliance with  Tata  Teleservices 
Limited  (TTSL)  for the distribution of telecom products,  leveraging  its 
rural  distribution footprint. The Company has scaled up  the  distribution 
alliance with TTSL to four states covering over 150 channel partners.  This 
distribution arrangement is aimed at accelerating rural growth by  enabling 
the  Company  to go deeper into rural India due to improved  viability  for 
channel  partners.  This initiative not only helps the Company  build  more 
stable  Shakti  entrepreneurs  but  also  enables  it  to  increase   rural 
investments thereby unlocking growth in this channel.

6.1 Project Shakti

During the year, your Company further strengthened the Shakti initiative by 
extending the relationship with Shakti Amma to her family, through  project 
Shaktimaan. Project Shaktimaan enrols the unemployed / under employed  male 
members  of the family to sell your Company`s products into  the  satellite 
villages  of  Shakti.  The  initiative serves  two  convergent  purposes  - 
enhances  the livelihood opportunity of the Shakti family and improves  the 
quality  and depth of your Company`s distribution network. This  initiative 
strengthens the philosophy behind Shakti, which comprises of:

*  Leading market development

*  Establish a suitable livelihood for the underprivileged

*  Creating a self-sustaining business model

*  Accessing markets beyond the reach of traditional distribution models

By  the end of this year, the Shakti network has been leveraged  to  enroll 
30,000  Shaktimaan  who distribute in 100,000 new villages and  the  Shakti 
programme  had spread to 500,000 outlets, adding another dimension to  your 
Company`s distribution and contributing to tripling the rural footprint.

7. SUPPLY CHAIN

During  the  year, your Company has made significant progress  towards  its 
vision of delivering outstanding customer service and enabling  sustainable 
growth. The service delivery standards showed steady improvement with CCFOT 
(Customer Case Fill on Time) maintained at 90% and loss reduction by 20% in 
comparison to last year. The Customer Satisfaction (eQ) survey scores  have 
been  encouraging and suggest that the actions taken by the Company are  in 
the right direction. With the help of a sustained improvement program,  the 
Modern Trade OSA (On-Shelf Availability) has seen further improvement  with 
a  loss  reduction  of 25% in comparison to last  year.  Your  Company  has 
embedded  Sales  and Operation Planning Process (S&OP) ways of  working  as 
part of the organisation culture and this is adding value to the business.

The Quality performance measured as CCPMU (Consumer Complaints Per  Million 
Units)  has shown 12% reduction over last year. Quality continues to  be  a 
focus  area  with  thrust on design quality  improvement  and  new  quality 
standard implementation for warehousing and transportation.

Your  Company has a robust Supply Chain savings programme  with  continuous 
focus  on  end-to-end Supply Chain cost reduction  with  new  technologies, 
processes  and  methods.  During the year, your Company  has  delivered  6% 
saving  in Supply Chain cost with factories delivering more than 8%  saving 
with  quantum improvement in technical efficiencies, wastage reduction  and 
yield improvement.

The  renewed  focus  on TPM (Total  Productivity  Management)  and  visible 
leadership  commitment toward turbo charging TPM, through strong  focus  on 
autonomous maintenance, strong circle engagement, loss analysis and reduced 
losses to improve PQCDSM (Productivity, Quality, Cost, Delivery, Safety and 
Morale), have helped the Company to improve employee engagement, efficiency 
and derive competitive advantage.

In  order to support the volume growth, your Company has progressed on  the 
long-term  plan  to create capacities in line with demand so as  to  enable 
growth  while  managing costs. Your Company has successfully  executed  all 
capacity  creation  projects on time to ensure smooth delivery  during  the 
year.  A number of projects on sustainable energy (bio-mass boilers),  rain 
water  harvesting  and waste reduction projects like sludge  digesters  and 
vermi-composting have been initiated and commissioned across  manufacturing 
sites.

There has been significant improvement in Innovation OTIF (On Time in Full) 
with more than 100 innovation networks being

executed  during  the  year.  This  ability  of  execution  powerhouse   is 
supporting  business  to delight consumers and customers  and  catering  to 
growth.

The  Procurement  function of the Company has focused on `Partner  to  Win` 
programme  with  supplier  and  business  partners  to  reduce  lead  time, 
procurement cost, improving reliability and working on new innovation. Your 
Company  also  leverages benefits of scale and synergy  through  Unilever`s 
global buying network.

8. RESEARCH, DEVELOPMENT AND INNOVATION

Your  Company  continues  to benefit from the strong  foundation  and  long 
tradition of Research & Development (R&D) which differentiates us from many 
others. These benefits flow not only from work done in Research Centres  in 
India,  but also from the centres of Unilever`s global research work.  With 
the  world class facilities and a superior science and technology  culture, 
we are able to attract the best of talent to provide significant technology 
differentiation to our products and processes.

The  R&D  labs  in  Mumbai  and  Bangalore  are  aligned  significantly  to 
Unilever`s  global  R&D. Many of the projects which are run  out  of  these 
centers  are of global relevance and with a strong focus on needs  of  this 
region and the overall Developing & Emerging (D&E) world.

The  R&D  programmes  of  your  Company  are  focused  on  development   of 
breakthrough   and  proprietary  technologies  with   innovative   consumer 
propositions.  The R&D team of over 750 people comprises  highly  qualified 
scientists  and technologists working in the areas of Health  and  Hygiene, 
Laundry,  Household Care, Skin Care, Water Purification, Beverages,  Frozen 
Dessert  and  Naturals. The R&D group also  comprises  critical  functional 
capability   teams  in  the  areas  of  Regulatory,   Clinicals,   Patents, 
Information Technology, Safety and Open Innovation functions.

On  the back of strong R&D inventions, close to hundred new  products  were 
launched successfully in the market in 2011-12. In Skin Care, Vaseline  Men 
range products with improved moisturising and skin lightening benefits were 
re-launched  with  distinctive packaging and formats. Fair  &  Lovely  Spot 
Corrector  Pen, Pond`s White Beauty daily spot-less lightening  cream  with 
proprietary  photo protection technology delivering SPF 20 PA++ and Fair  & 
Lovely Anti-Marks were also introduced during the year. In Skin  Cleansing, 
improved  Lux and Hamam soaps, including a new variant on Lux  (Lux  Fresh) 
were launched with improved consumer benefits. Luxliquid hand wash and body 
wash  were  also  introduced in the market along with  a  range  of  facial 
cleansing products of Pond`s, Fair & Lovely, Vaseline and Dove.

New  variants of Dove hair care range, including shampoo,  conditioner  and 
other  post  wash  formats, were launched to meet the  needs  of  different 
segments of the hair care market.

Clear shampoo was re-launched with a superior formula and a separate  range 
for  men  and  women. PepsodentGermicheck  was  re-launched  with  improved 
formulation during the year. Pepsodent Gumcare strengthened its position by 
highlighting the mechanism of action in communication. Fire-Freeze, the new 
dual-sensation extra-freshness variant of Closeup was introduced during the 
year.

During  the year, Surf and Wheel range of detergents were re-launched  with 
improved  product propositions. New designs of Pureit, developed by R&D  to 
the  cater  to needs of the mass market and premium  consumers,  were  also 
launched during the year.

Foods R&D made significant contribution in 2011-12 to the Company`s Foods & 
Beverages portfolio by delivering several innovations in the market.  Among 
them  were  an exciting range of instant soups under  Knorrwith  the  great 
taste  of soups and crunch of croutons. In the Instant Coffee segment,  R&D 
delivered two major product and packaging innovations - Bru Gold, a premium 
agglomerated 100% instant coffee and Bru Exotica, a range of single  origin 
freeze  dried coffee, both packed in an innovative triangular glass  bottle 
design.  R&D contributed towards the re-launched formulation and  packaging 
of  Kissan  tomato  ketchups  and Jams.  In  the  Frozen  Dessert  segment, 
Unilever`s  flagship brand Fruttare made with real fruits was  launched.  A 
premium range of Selection Tubs was launched with a global packaging design 
and  3  new flavours. R&D made a significant contribution in  developing  a 
premium  range of flavoured tea bags under the Taj Mahal brand and a  range 
of ready to drink and ready to prepare ice tea under the Lipton brand.

R&D has further contributed to the sustainability agenda of the Company  by 
enabling  significant reduction in packaging material  consumption  through 
several material efficiency initiatives.

The  continuous  stream  of innovative and  technically  advanced  products 
launched in the market was a result of significant R&D investments and  the 
scientific talent that the Company can attract and retain. With its  strong 
scientific  expertise  and potential to deliver  high  value  technologies, 
India  continues  to occupy a premier position in Unilever  R&D.  With  the 
strong support from R&D as well as the brand development capabilities, your 
Company  is well placed to meet the challenges arising from  the  increased 
competition  intensity and the opportunities to drive faster  growth.  Your 
Company  is working towards further strengthening the  in-house  scientific 
capabilities of the Indian R&D function and building new expertise bases to 
retain the competitive edge in the market place.

The  details of expenditure on scientific research and development  at  the 
Company`s  in-house R&D facilities eligible for a weighted deduction  under 
Section 35(2AB) of the Income Tax Act, 1961 for the year ended 31st  March, 
2012 are as under:

*  Capital Expenditure  : Rs. 1.88 Crores

*  Revenue Expenditure  : Rs. 22.91 Crores

9. environment, safety, health and energy conservation

Your Company continues to focus on the vision of being an `Injury Free` and 
`Zero  Environment Incident` organisation. The behavioral safety  programme 
is  in  place for more than seven years now. With increased focus  on  road 
safety  campaigns,  defensive driving training, hand in machine  and  other 
campaigns  across  units your Company has reduced  accidents,  measured  as 
Total Recordable Frequency Rate (TRFR), significantly over the last 4  year 
period.  The  TRFR  has come down by 46% in 2011  (in  comparison  to  2008 
baseline)  with  10.8%  reduction in 2011 (in comparison  to  the  previous 
year).

In line with targets of the Unilever Sustainable Living Plan (USLP),  where 
Unilever`s vision is to double the size of its business while reducing  the 
overall  impact  on environment, your Company has steadily taken  steps  to 
reduce  CO2  emissions.  In 2011, the CO2 emission  in  Company  units  has 
reduced  by  9.9% over 2010 and 14.7% over 2008 baseline. With  respect  to 
energy consumption, the Company`s operations achieved 12% improvement  over 
2010  and  21.7%  improvement over 2008 baseline.  Your  Company  has  also 
increased the use of renewable resources like bio-mass fuel. The  renewable 
energy  proportion has reached 13.7% of total energy consumption  in  2011. 
With  respect to water usage, your Company`s operations achieved  reduction 
of  10.1% over 2010 and by 21.5% over 2008 baseline. Rain Water  Harvesting 
(RWH) has been implemented in more than 50% of the manufacturing units  and 
5 units of your Company have created the RWH potential to return more water 
to the ground than their water consumption and 33 manufacturing sites  have 
been made zero discharge sites.

Your Company pursues a three pronged approach in waste management;  Reduce, 
Reuse and Recycle.

*  Reduce waste generation through technical interventions and optimisation 
of processes like CIP (Cleaning in Place), sludge digester and filter press 
at Effluent Treatment Plants.

*   Reuse  waste  using  new  technologies  of  co-processing  with  cement 
manufacturers and generating fuel from waste.

*  Recycle waste through initiative like vermi-composting project. This has 
been  initiated at three sites to treat the Effluent Treatment Plant  waste 
into manure. The manure is being used as fertiliser in the garden which  is 
effective in disposing waste in a sustainable manner. In 2011, over 96%  of 
waste generated was liquidated through sustainable recycling.

The  information  required under Section 217(1)(e) of  the  Companies  Act, 
1956,  read with the Companies (Disclosure of Particulars in the Report  of 
the Board of Directors) Rules, 1988 with respect to energy conservation  is 
appended hereto and forms part of this Report.

10. human resources

Your  Company`s  Human  Resource  agenda  for  the  year  was  focused   on 
strengthening  four  key  areas:  building  a  robust  and  diverse  talent 
pipeline,  enhancing individual and organisational capabilities for  future 
readiness,  driving greater employee engagement and strengthening  employee 
relations further through progressive people practices at the shop floor.

Your Company`s employer brand has been built with high levels of rigor  and 
thoroughness that has gone into making its consumer brands and reaching out 
to  its  customers.  Your  Company  is  widely  acclaimed  for  its  people 
development practices and has reinforced its position in this area in 2011-
12.  This,  coupled with its ability to attract the best  talent,  gives  a 
competitive  edge to the organisation. Your Company, once  again,  retained 
its  position  as  the No. 1 Employer Brand with  campus  students  of  top 
business schools in 2011 and was voted to this position from a mix of FMCG, 
Consulting, Financial Services organisations, etc.

Your Company has a vision to improve its Gender Balance, which requires  an 
overhaul of your Company`s policies and programmes to ensure alignment  and 
support to our Gender Balance agenda. The roadmap involves a combination of 
bringing  in  women in adequate numbers and creating enablers to  ensure  a 
culture  of inclusion. These enablers could be as varied as flexi  time  to 
agile  working,  to  more open and visible leadership  models.  `Career  by 
Choice`  is  one such initiative which is a unique re-hire  programme  that 
will  provide a platform for women looking for real opportunities  to  work 
flexibly and part time for live business projects.

The initial part of the journey for Talent and Organisation Assessment  was 
undertaken successfully in 2010. Keeping in mind the needs and requirements 
of  the current talent pool and also enhancing the  Company`s  preparedness 
for  the future, your Company has now institutionalised the next  phase  of 
the  Talent and Organisation Assessment charters by charting out  the  best 
practices for each stream.

Your Company has identified Beauty, Foods, Modern Trade, Rural and Water as 
key  capabilities  in  order to win in the future  and  our  investment  in 
capability   building  is  focused  on  these  in  addition  to  our   core 
capabilities  in Marketing, Sales and Distribution. Your Company  has  also 
launched  a programme in mid 2011 with an aim to build  capability,  manage 
performance and augment the levels of engagement for 3P sales associates to 
enable  active  presence at the Point of Purchase (PoP), which  will  be  a 
source  of sustainable competitive advantage in the long run. Your  Company 
undertook  intensive training programmes through a combination of  face-to-
face and virtual learning approaches. Over 35,000 e-learning  registrations 
took  place indicating that the spirit of `learn where you are` is  imbibed 
in  employees  of the Company. Your company is also investing  in  building 
capability in digital and social media to find new platforms for brands  to 
engage with consumers in India more effectively.

The  Global  People  Survey  is a part of  the  Unilever  Employee  Insight 
Programme which aims to give a voice to the Company`s people throughout the 
organisation and provide a vehicle to make the views of everybody heard, as 
also  to provide leaders with regular, meaningful and actionable  feedback. 
It  has 112 questions spread across 20 dimensions in the area of  Strategic 
Leadership  at Unilever level, Strategic Leadership at Organisation  level, 
Immediate  Boss  Effectiveness and Engagement. Feedback  from  this  survey 
forms   the  basis  of  holistic  engagement  plans  which   are   reviewed 
consistently. Global People Pulse Survey (2011) confirmed that India scores 
featured  in the top 25 countries across Unilever. An  extremely  favorable 
94%  of employees said that they were proud to work for your Company.  This 
was  on  account  of a number of proactive and  innovative  initiatives  to 
engage our employees, the most significant being continuous and  consistent 
business  linked  engagement, a vision for the future of the  business  and 
clarity and transparency to individuals on their own careers. This is  also 
in  recognition  of  your  Company`s  Performance  Management  and   Reward 
processes  which  are geared towards building a performance  and  execution 
focused culture.

Your Company has been investing in progressive employee relations practices 
to ensure that it invests in capability at the grass root level.  `Sparkle` 
is  a  centrally hosted intranet based tool that  supports  skill  mapping, 
skill assessment, performance assessment, gap analysis and enables training 
plan  identification  which is customised to each  workman  basis  priority 
areas.  The  tool  has  been  a pioneering tool  in  the  area  of  workmen 
capability  development and promotes higher transparency, focused  training 
intervention  linked  to  individual  and  business  needs.  The  tool  has 
delivered  results  for over a year now and your Company  has  successfully 
completed appraisals thereby identifying top performers and completed skill 
gap analysis of over 10,000 workmen online. Business Linked Engagement  and 
TPM  Edge programmes continued with full focus and rigour during  the  year 
and delivered significant improvement in factory operations.

Information  as per Section 217 (2A) of the Companies Act, 1956, read  with 
the  Companies (Particulars of Employees) Rules, 1975, forms part  of  this 
Report. However, as per the provisions of Section 219(1)(b)(iv) of the Act, 
the  Report and Accounts are being sent excluding the statement  containing 
the particulars to be provided under Section 217(2A) of the Act. Any member 
interested  in  obtaining  such particulars may inspect  the  same  at  the 
Registered  Office of the Company or write to the Company Secretary  for  a 
copy thereof.

11. information technology

Your  Company continues to invest in Information Technology, leveraging  it 
as a source of competitive advantage.

The  enterprise wide SAP platform forms the backbone of IT and  encompasses 
all   core  business  processes  in  the  Company  and  also   provides   a 
comprehensive data warehouse with analytics capability that helps in better 
and  speedier  decisions.  SAP  is now  used  for  collaboration  with  the 
suppliers  and  customers. Integrating systems with the key  customers  has 
allowed  your  Company  to partner much more  closely,  leading  to  better 
customer service. Supply Chain optimisation, enabled by the IT  capability, 
remains a source of significant value.

Your Company has institutionalised an extensive IT capability for  customer 
development   function   to  support  execution  in  the   front-end.   All 
distributors   run   a   standard  distributor   management   system.   The 
distributors`  salesmen  use handheld devices for accepting  retail  orders 
which enable faster tracking and real time sales information. Your  Company 
has used analytics and the existing IT infrastructure to build a capability 
for  an  intelligent sales call. This gives your Company,  the  ability  to 
customise  the sales call for each outlet on a scientific basis.  This  has 
helped  improve  the  effectiveness and efficiency  of  the  sales  process 
significantly.

Your Company is further enhancing IT capabilities built for rural expansion 
to  equip  Shakti Ammas using low cost mobile technology in order  to  make 
their market working more controlled and efficient. This is one of the  key 
enablers  that  will  allow to leverage our  rural  distribution  to  other 
partnerships in the future.

Your  Company continues to invest in IT infrastructure to support  business 
applications  and  has made use of India`s expanded  telecom  footprint  to 
provide  high  bandwidth  terrestrial links to all  operating  units.  Your 
Company also used software as a service to provide agile, cost effective IT 
capabilities in select areas.

As  the  IT  systems and related processes get embedded into  the  ways  of 
working of the organisation, there is a continuous focus on IT security and 
reliable  disaster  recovery management processes to  ensure  all  critical 
systems  are always available. These are periodically reviewed  and  tested 
for efficacy and adequacy.

12. FINANCE AND ACCOUNTS

Your  Company`s  continued focus on cash generation resulted  in  a  strong 
operating  cash flow during the year; driven by good business  performance, 
efficiencies  and cost savings across the Supply Chain and continued  focus 
on  working capital management. Your Company managed investments  prudently 
by  deploying  cash  surplus in a balanced portfolio  of  safe  and  liquid 
instruments.  Capital Expenditure during the year was at Rs. 310.01  Crores 
(last  year  -  Rs.  311.31 Crores). This was primarily  in  the  areas  of 
capacity  expansion, consolidation of operations,  information  technology, 
energy and other cost savings.

The  finance team of your Company has undertaken a programme to  strengthen 
the processes across transactions, accounting, reporting and information to 
support  the Company`s growth plans. One of the significant  projects  that 
has  been  implemented during the financial year  is  `Project  Parivartan` 
which was aimed at transforming the payment process. This project, aimed at 
simplifying the payments process and improving payment efficiency, has been 
implemented and rolled out across all units of the Company and has shown  a 
significant improvement in efficiency levels. Similar projects are underway 
in the area of accounting, reporting and information management which  will 
move  the Company`s processes to world class levels and support the  growth 
plans of the Company. These programmes are aligned with the overall finance 
programme within Unilever.

The Company has not accepted any fixed deposits during the year. There  was 
no  outstanding towards unclaimed deposit payable to depositors as on  31st 
March, 2012.

In  terms  of  the provisions of Investor  Education  and  Protection  Fund 
(Awareness  and  Protection of Investors) Rules, 2001, Rs. 7.76  Crores  of 
unpaid  / unclaimed dividends and interest / redemption of debentures  were 
transferred during the year to the Investor Education and Protection Fund.

Return  on  Net Worth, Return on Capital Employed and  Earnings  Per  Share 
(EPS)  for the last four years and for the year ended 31st March, 2012  are 
given below:

                                  Period ended
                           2007   31st March,   2009-10   2010-11   2011-12
                                     2009 

Return on Net Worth (%)    80.1      103.6*       88.2     74.0        77.7

Return on Capital 
Employed (%)               78.0      107.5*      103.8     87.5        96.8

Basic EPS (after 
exceptional items) (Rs.)   8.73     11.46**      10.10    10.58       12.46


* Annualised numbers for proportionate period 

**  for fifteen month period

Segment-wise results

Your  Company  has  identified  five business segments  in  line  with  the 
Accounting Standard on Segment Reporting (AS-17), which comprise: (i) Soaps 
and  Detergents,  (ii) Personal Products, (iii)  Beverages,  (iv)  Packaged 
Foods,  including  culinary,  branded staples and frozen  dessert  and  (v) 
Others,  including  Exports,  Chemicals and Water.  The  audited  financial 
results of these segments are given as part of financial statements.

12.1 Risk and Internal Adequacy

Your Company manages cash and cash flow processes assiduously involving all 
parts of the business. There was a net cash surplus of Rs. 1,830.04  Crores 
as  on 31st March, 2012. The Company`s debt equity ratio is very low  which 
provides ample scope for gearing the Balance Sheet, should that need arise. 
Foreign  Exchange transactions are fully covered with strict limits  placed 
on  the amount of uncovered exposure, if any, at any point in  time.  There 
are no materially significant uncovered exchange rate risks in the  context 
of Company`s imports and exports. Company accounts for mark-to-market gains 
or losses every quarter end in line with the requirements of AS-11.

The Company`s internal control systems are commensurate with the nature  of 
its  business  and  the size and complexity of its  operations.  These  are 
routinely  tested and certified by Statutory as well as  Internal  Auditors 
and cover all offices,

factories  and  key areas of business. Significant audit  observations  and 
follow  up actions thereon are reported to the Audit Committee.  The  Audit 
Committee  reviews  adequacy and effectiveness of  the  Company`s  internal 
control   environment   and   monitors   the   implementation   of    audit 
recommendations including those relating to strengthening of the  Company`s 
risk management policies and systems.

Your  Company has an elaborate process for Risk Management. This  rests  on 
the  three  pillars  of  Business  Risk  Assessment,  Operational  Controls 
Assessment  and Policy Compliance processes. Major risks identified by  the 
businesses  and functions are systematically addressed  through  mitigating 
actions  on  a continuing basis. These are discussed with  both  Management 
Committee  and  Audit Committee. Some of the risks  relate  to  competitive 
intensity and cost volatility.

13. DEMERGER

Consequent  to  the approval of the Members in the Court  Convened  Meeting 
held  on 28th July, 2011 and approval of the Hon`ble High Court at  Bombay, 
the  Scheme of Arrangement for transfer of certain assets, liabilities  and 
properties  of FMCG Exports Business Division of the Company to its  wholly 
owned subsidiary, Unilever India Exports Limited was made effective

1st January 2012.

14. CORPORATE SOCIAL RESPONSIBILITY

Sustainability  has  always been integral to your Company`s  way  of  doing 
business. In November 2010, Unilever launched the Sustainable Living  Plan, 
which  puts  sustainability  at the heart of  its  business  strategy.  The 
central  objective of the Unilever Sustainable Living Plan is  to  decouple 
growth from environmental footprint, while at the same time increasing your 
Company`s  positive  social impacts. The Unilever Sustainable  Living  Plan 
(USLP) has three significant outcomes by 2020:

*  Help more than a billion people to improve their health and well-being

*  Halve the environmental footprint of our products

*  Source 100% of our agricultural raw materials sustainably

Underpinning  these  three  broad goals are around 60  time  bound  targets 
spanning  our  social, economic and environmental  performance  across  the 
value chain - from the sourcing of raw materials all the way through to the 
use of products in the home.

The  Unilever  Sustainable  Living Plan represents a  long  term  goal  and 
progress  in 2010-11 has already been encouraging. By the end of 2011,  for 
example,  almost two-thirds of the palm oil used in products  globally  was 
being  purchased  from  certified sources. In India, 60%  of  tomatoes  are 
sourced sustainably.

Pureit  in-home  water  purifier delivers  safe  water,  without  requiring 
running water or electricity, and at a low cost, to over 30 million  people 
in  India.  In  2010-11, Lifebuoyshygiene programme reached  more  than  30 
million  people  in  India, spreading  hygiene  awareness  and  encouraging 
behaviour change.

Your  Company has taken steps to ensure that the food brands have a  better 
nutritional profile. Around 60% of the major food and beverage brands, viz. 
Brooke  Bond,  Bru,  Knorr,  Kissan and Kwality  Wall`s,  comply  with  the 
`Healthy Choice` guidelines as on date.

In  2011,  your  Company  reduced CO2 emissions  by  14.7%  (per  tonne  of 
production  over 2008 baseline); water use by 21.5%; and waste by 52.8%  in 
factories   in  India.  Your  Company  has  improved  CO2   efficiency   in 
transportation by 17.8% despite significant increase in volumes. During the 
year,  the  Frozen Dessert business has deployed  over  23,775  environment 
friendly HC-based freezers in its fleet.

Your Company has extended the Shakti initiative by adding 30,000 Shaktimaan 
(male family members of existing Shakti entrepreneurs who have enrolled for 
the  programme), to sell the products by visiting the surrounding  villages 
on bicycles.

Even though the Company is making changes across the length and breadth  of 
its business, much remains to be done. The Company has to develop  products 
and  processes  that  enable  growth in  a  resource  stressed  world,  and 
encourage  behaviour  and habits that help people live  sustainably.  While 
your Company has an ambitious and challenging agenda, it certainly  doesn`t 
have all the answers. What it knows, is that it requires all of us to  work 
together for achieving a sustainable future.

Your  Company is also working in partnership with governments and  NGOs  to 
implement  water  conservation  projects in more than 180  villages  in  17 
districts of India. By 2015, your Company aims to create water conservation 
capacity  of  a  hundred billion litres to enable a  better  future  for  a 
million people.

In April 2012, your Company has released India progress report on  Unilever 
Sustainable  Living  Plan as well as a report on your  Company`s  community 
water conservation projects.

15. EMPLOYEE STOCK OPTION PLAN (ESOP)

Details  of  the  shares  issued under ESOP, as  also  the  disclosures  in 
compliance  with  Clause 12 of the Securities and Exchange Board  of  India 
(Employee   Stock  Option  Scheme  and  Employee  Stock  Purchase   Scheme) 
Guidelines, 1999 are set out in the Annexure to this Report.

No  employee  has been issued share options, during the year, equal  to  or 
exceeding 1% of the issued capital of the Company at the time of grant.

Pursuant to the approval of the Members at the Annual General Meeting  held 
on  29th  May, 2006, the Company adopted the `2006  HLL  Performance  Share 
Scheme`. The Scheme has been registered with the Income Tax authorities  in 
compliance  with  the relevant provisions of SEBI  (Employee  Stock  Option 
Scheme  and  Employee Stock Purchase Scheme) Guidelines, 1999. As  per  the 
terms  of the Performance Share Plan, employees are eligible for the  award 
of  conditional rights to receive equity shares of the Company at the  face 
value of Re. 1/- per share. These awards will vest only on the  achievement 
of  certain performance criteria measured over a period of 3 years.  During 
the  year  168  employees,  including  Wholetime  Directors,  were  awarded 
conditional rights to receive a total of 4,12,633 equity shares at the face 
value of Re. 1/- each. The above mentioned comprises of conditional  grants 
made to eligible managers covering performance period 2012-14.

The  `2006  HLL Performance Share Scheme` was introducted as a  measure  to 
reward and motivate employees as also to attract the talent and retain  the 
key  employees. On a review of the operating experience of the said  scheme 
and bearing in mind the charges in the global trends on management rewards, 
it  is proposed to revise the approach of award of share options under  the 
scheme by adopting a revised `2012 HUL Performance Share Scheme`.

16. CORPORATE GOVERNANCE

Your Company is renowned for exemplary governance standards since inception 
and continues to lay a strong emphasis on transparency, accountability  and 
integrity.  In the year 2011 your Company received the ICSI National  Award 
for  Excellence  in Corporate Governance, in recognition of  its  Corporate 
Governance practices.

A  separate  report on Corporate Governance is provided at page no.  50  of 
this  annual  report together with a Certificate from the Auditors  of  the 
Company  regarding  compliance  of conditions of  Corporate  Governance  as 
stipulated  under  Clause  49  of the  Listing  Agreement  with  the  Stock 
Exchange(s).  A certificate of the CEO and CFO of the Company in  terms  of 
sub-clause  (v) of Clause 49 of Listing Agreement, inter  alia,  confirming 
the  correctness  of  the financial statements, adequacy  of  the  internal 
control  measures and reporting of matters to the Audit Committee  is  also 
annexed.

The  Ministry  of  Corporate Affairs, Government of  India  introduced  the 
Corporate Governance Voluntary Guidelines, 2009. These guidelines have been 
issued  with  the  view to provide Corporate India a  framework  to  govern 
themselves  voluntarily  as  per  the  highest  standards  of  ethical  and 
responsible  conduct  of  business. The  recommendation  of  the  Voluntary 
Guidelines pertaining to separation of offices of the Chairman and the CEO, 
constitution of Audit Committee and Remuneration Committee, Risk Management 
framework, are already practised by your Company. Your Company has been  in 
substantial compliance of these guidelines.

During  the  year Secretarial Audit and Secretarial  Standards  Audit  were 
carried out. The detailed reports on the same are given at page nos. 67  to 
69 of this annual report.

17. OUTLOOK

The   fiscal  year  2011-12  witnessed  slowdown  of  economic   activities 
particularly  industrial output. Inflation also remained at elevated  level 
throughout the fiscal year. Private investment has declined in its pace  of 
growth  considerably  affecting  the growth rate  of  the  economy.  Higher 
spending on subsidies on account of oil and fertilisers widened the  fiscal 
deficit of the centre more than the budget estimates.

The RBI has projected a GDP growth of 7.2% for 2012-13 whereas the Economic 
Survey 2011-12 projected a GDP growth of 7.6%. All these projections  point 
to  continuation or improvement over the pace of economic activity  of  the 
previous year. Combined with a lower inflation rate, the prognosis for  the 
new  financial year is one of improved performance on growth front.  Stable 
external  conditions  and  a favourable monsoon would be  critical  to  the 
realisation  of these projections. The growth prospects for agriculture  in 
2012-13 will hinge on the performance of monsoon.

FMCG  markets  are  expected to grow,  however  uncertain  global  economic 
environment,  inflation  and  adverse  impact  of  rupee  depreciation  and 
competitive intensity continue to pose challenges for the future. While the 
near term conditions pose a challenge for the economy, the medium to longer 
term  trends based on rising incomes, aspirations, low consumption  levels, 
etc. are positive and an opportunity for the Company.

17.1 Cautionary Statement

Statements  in this report, particularly those which relate  to  Management 
Discussion and Analysis, describing the Company`s objectives,  projections, 
estimates  and  expectations, may constitute `forward  looking  statements` 
within  the meaning of applicable laws and regulations and  actual  results 
might differ materially from those either expressed or implied.

18. SUBSIDIARY COMPANIES

A statement pursuant to Section 212 of the Companies Act, 1956 relating  to 
Subsidiary Companies is attached to the accounts.

In  terms of General Exemption, under Section 212(8) of the Companies  Act, 
1956,  granted  by  Ministry of Corporate Affairs  vide  its  circular  no. 
02/2011  dated  8th February, 2011 and in compliance  with  the  conditions 
enlisted  therein,  the Audited Statement of  Accounts,  Auditors`  Reports 
thereon  and  the  Reports  of the Board  of  Directors  of  the  Company`s 
subsidiaries  for the financial year ended 31st March, 2012 have  not  been 
annexed.  The  Annual  Accounts and related  documents  of  the  Subsidiary 
Companies shall be kept open for inspection at the Registered Office of the 
Company. The Company will also make available these documents upon  request 
by any Member of the Company interested in obtaining the same. However,  as 
directed by the said circular, the financial data of the Subsidiaries  have 
been furnished under `Subsidiary Companies Particulars` forming part of the 
Annual  Report  (refer  page  no. 150).  Further,  pursuant  to  Accounting 
Standard  AS-21 issued by the Institute of Chartered Accountants of  India, 
Consolidated  Financial Statements presented by the Company in this  Annual 
Report includes the financial information of its subsidiaries.

19. BOARD OF DIRECTORS

Mr. Deepak Parekh, Independent Director and Chairman of the Audit Committee 
of the Company, stepped down from the Board of the Company with effect from 
27th  December, 2011, after a tenure lasting more than 14 years. The  Board 
acknowledges   and  places  on  record  its  deep  appreciation   for   the 
contribution  made by Mr. Deepak Parekh as an Independent Director and  the 
Chairman of the Audit Committee of the Company.

Mr.  Gopal Vittal, Executive Director, Home & Personal Care  resigned  from 
the  Board  of the Company with effect from 20th January, 2012,  to  pursue 
opportunities outside Unilever. The Board acknowledges and places on record 
its  appreciation  for  the  contribution made by Mr.  Gopal  Vittal  as  a 
Wholetime Director on the Board of the Company.

Mr. O. P. Bhatt was appointed as an Additional Director on the Board of the 
Company  with effect from 20th December, 2011, in accordance  with  Section 
260 and Articles of Association of the Company. Notices have been  received 
from  Members pursuant to Section 257 of the Companies Act,  1956  together 
with  necessary  deposits proposing the appointment of Mr. O. P.  Bhatt  as 
Non-Executive Independent Director on the Board of the Company.

The Members of the Company in the Extraordinary General Meeting held on 4th 
April,  2008  had appointed Mr. Nitin Paranjpe as a Managing  Director  and 
Chief  Executive Officer (CEO) of the Company for a period of  five  years, 
with  effect from 4th April, 2008. The current term of office of Mr.  Nitin 
Paranjpe as a Managing Director and CEO of the Company is due to expire  on 
3rd  April,  2013. It is proposed to re-appoint Mr. Nitin Paranjpe  as  the 
Managing  Director  and CEO for a further period of five  years  commencing 
from 4th April, 2013.

In  accordance with the Articles of Association of the Company,  all  other 
Directors, except for Managing Director, will retire at the ensuing  Annual 
General Meeting and being eligible offer themselves for re-election.

20. MANAGEMENT COMMITTEE

The  day-to-day  management  affairs of the Company  are  vested  with  the 
Management Committee, which is subjected to the overall superintendence and 
control  of  the  Board. The Management Committee is headed  by  Mr.  Nitin 
Paranjpe,  as  the Chief Executive Officer, and has Functional  /  Business 
Heads as its members.

During  the  year, Ms. Geetu Verma joined the Management Committee  of  the 
Company  as Executive Director - Foods to succeed of Mr.  Shrijeet  Mishra, 
who resigned from the services of the Company.

Mr.  Hemant Bakshi, who earlier held the position of Executive  Director  - 
Sales and Customer Development, was appointed as Executive Director -  Home 
&  Personal Care of the Company. Mr. Hemant Bakshi has succeeded Mr.  Gopal 
Vittal,  Executive  Director - Home & Personal Care, who ceased to  be  the 
member of the Management Committee consequent to his resignation.

Mr. Manish Tiwary was appointed as a member of the Management Committee  as 
Executive Director - Sales and Customer Development. Before being appointed 
to  the Management Committee, Mr. Manish Tiwary was Vice President,  Modern 
Trade of the Company.

21. AUDITORS

M/s.  Lovelock & Lewes, Statutory Auditors of the Company retire and  offer 
themselves  for  re-appointment  as the Statutory Auditor  of  the  Company 
pursuant to Section 224 of the Companies Act, 1956.

22. APPRECIATIONS AND ACKNOWLEDGEMENTS

Your Directors place on record their deep appreciation to employees at  all 
levels  for their hard work, dedication and commitment. The enthusiasm  and 
unstinting  efforts of the employees have enabled the Company to remain  at 
the forefront of the Industry.

Your Directors would also like to acknowledge the excellent contribution by 
Unilever  to  your  Company  in  providing  with  the  latest  innovations, 
technological   improvements  and  marketing  inputs  across   almost   all 
categories  in which it operates. This has enabled the Company  to  provide 
higher  levels  of  consumer  delight  through  continuous  improvement  in 
existing products and introduction of new products.

The  Board  places  on record their appreciation for the  support  and  co-
operation   your   Company   has  been  receiving   from   its   suppliers, 
redistribution   stockists,   retailers,  business  partners   and   others 
associated  with  the Company as its trading partners. Your  Company  looks 
upon them as partners in its progress and has shared with them the  rewards 
of growth. It will be Company`s endeavor to build and nurture strong  links 
with the trade based on mutuality of benefits, respect to and  co-operation 
with each other, consistent with consumer interests.

The  Directors also take this opportunity to thank all investors,  clients, 
vendors, banks, regulatory and government authorities and stock  exchanges, 
for their continued support.

                                                   On behalf of the Board

1st May, 2012                                      Harish Manwani
Mumbai                                             Chairman

ANNEXURE TO THE DIRECTORS` REPORT

Disclosure Of Particulars With Respect To Conservation Of Energy:

                                            For the year ended 31st March, 
                                                        2012          2011

Canned and processed fruits and vegetables 

A  POWER AND FUEL CONSUMPTION

1  Electricity

(a) Purchased
Unit                               Lakh KWH            68.35         53.65
Total Amount                       Rs. Lakhs          435.43        309.49
Rate / Unit                        Rs.                  6.37          5.77

(b) Own Generation

(i) Through own generator
Unit                               Lakh KWH             0.88          0.87
Unit per ltr of diesel oil         KWH                  2.47          2.74
Cost per unit                      Rs.                 16.84         14.79

(ii) Through steam turbine/generator                     Nil           Nil

2 Furnace Oil

Quantity                           KL               1,260.14      1,139.23
Total Cost                         Rs.Lakhs           566.77        392.03
Average Rate                       Rs. / KL        44,976.63     34,411.88 

B. Consumption per unit of production

Electricity                        Kwh/Tonne          270.72        281.08
Furnace Oil                        Lts/Tonne           49.91         59.69

DISCLOSURE OF PARTICULARS WITH RESPECT TO TECHNOLOGY ABSORPTION

1. Specific areas in which R&D carried out by the Company

- New product / process development

- Quality enhancement to achieve International Standards.

- Technology Upgradation

- Speciality ingredients from natural sources

- Development and evaluation of alternative raw materials

- Project of Global relevance

2.  Benefits  derived  as a result of the above R&D  and  future  plans  of 
action:

The  benefits and future plan of action have been discussed in  details  in 
the Director`s report

3. Expenditure of R&D:

                                                               Rs. Crores 

                                            For the year ended 31st March, 
                                                       2012           2011

(a) Capital                                            5.84           5.79
(b) Recurring                                        155.39          93.57
(c) Total                                            160.69          99.36
(d) Total R& D Expenditure as a percentage 
of total turnover                                     0.73%          0.50% 

TECHNOLOGY ABSORPTION, ADOPTION AND INNOVATION

1.  Efforts,  in brief, made towards technology  absorption,  adoption  and 
innovation:

The Company maintains interaction with Unilever internationally.

This  is  facilitated  through  a  well  co-ordinated  management  exchange 
programme.

2. Benefits derived as a result of the above efforts:

The benefits have been covered in the Director`s report.

3. Imported Technology:

(a) Technology imported

(b)  Year  of  import >  Continuous Import from  Unilever  under  technical 
collaboration agreement

(c) Has technology been fully absorbed


                                                               Rs. Crores 

                                            For the year ended 31st March, 
                                                       2012           2011


FOREIGN EXCHANGE EARNINGS & OUTGO 

Foreign Exchange Earnings                            495.75       1,428.24
Foreign Exchange Outgo                             2,198.72       2,645.01


DISCLOSURE  PURSUANT TO THE PROVISIONS OF SECURITIES AND EXCHANGE BOARD  OF 
INDIA  (EMPLOYEE  STOCK OPTION SCHEME AND EMPLOYEE STOCK  PURCHASE  SCHEME) 
GUIDELINES, 1999

                         2001 HLL Stock Option Plan:

              2001                 2002                 2003

a) Options    24,75,100 equity     32,33,601 equity     42,76,090 equity
granted       shares of Re. 1/-    shares of Re. 1/-    shares of Re. 1/-
              each valued at Rs.   each valued at Rs.   each valued at Rs.
              53.82 crores         68.02 crores         58.16 crores

b) The        Closing market       Closing market       Closing market
pricing       price as on the      price as on the      price as on the 
formula       date                 date                 date
              of option grant -    of option grant -    of option grant-
              24.07.2001           23.04.2002           24.04.2003
              Rs. 217.45           Rs. 210.35           Rs. 136.00

c) Options    Options vested       Options vested       Options vested
vested        after three years    after three years    after three years
              from date of grant   from date of grant   from date of grant
              (24.07.2001)         (23.04.2002)         (24.04.2003)

d) Options    15,90,600 equity     23,05,101 equity     32,53,000 equity 
exercised     shares of Re 1/-     shares of Re 1/-     shares of Re 1/- 
(as at 31st   each                 each                 each
March, 2012) 

e) The total  15,90,600 equity     23,05,101 equity     32,53,000 equity 
number of     shares of Re 1/-     shares of Re 1/-     shares of Re 1/-
shares        each                 each                 each
arising 
as a result 
of exercise 
of option

f) Options    8,84,500 equity      9,04,320 equity      6,18,345 equity 
lapsed (as    shares of Re 1/-     shares of Re 1/-     shares of Re 1/-
at 31st       each                 each                 each 
March, 
2012)  

g) Variation  Reduction in         Reduction in         Reduction in 
of terms of   exercise price by    exercise price by    exercise price by 
options       Rs.8.76 per share    Rs.8.76 per share    Rs.8.76 per share

h) Money      Rs 9.68 crores       Rs 15.62 crores      Rs 4.21 crores 
realized by  
exercise of 
options
during the 
year  

h) Money      Rs 9.68 crores       Rs 15.62 crores      Rs 4.21 crores 
i) Total      Nil equity shares    24,180 equity        4,04,745 equity 
number of     of Re.1/-each.       shares of Re 1/-     shares of Re 1/-
options in                         each                 each
force (as     
at 31st 
March, 2012)   
     
                                  2001 HLL Stock Option Plan

                              2004                     2005

a) Options granted            16,30,450 equity         15,47,700 equity
                              shares of Re. 1/-        shares of Re. 1/-
                              each valued at Rs.       each valued at Rs.
                              20.95 crores             20.44 crores

b) The pricing formula        Average of highs         Closing market
                              and lows for             price, prior to the
                              two week period          date of meeting
                              preceding the date       of the Board of
                              of option grant-         Directors in which
                              30.06.2004               the options were
                                                       granted-26.05.2005
                                                       
                              Rs 128.47                Rs. 132.05

c) Options vested             Options vested           Options vested
                              after three years        after three years
                              from date of grant       from date of grant
                              (30.06.2004)             (27.05.2005)

d) Options exercised          10,79,106 equity         10,30,900 equity 
(as at 31st March,            shares of Re 1/-         shares of Re 1/-
2012)                         each                     each

e) The total number of        10,79,106 equity         10,30,900 equity 
shares arising as a           shares of Re 1/-         shares of Re 1/-
result of exercise of         each                     each
option 

f) Options lapsed (as at      3,33,500 equity          2,66,900 equity 
31st March, 2012)             shares of Re 1/-         shares of Re 1/-
                              each                     each 

g) Variation of terms of      NA                       NA 
options

h) Money realized by          Rs 1.88 crores           Rs 2.16 crores 
exercise of options
during the year 

i) Total number of            2,17,844 equity          2,49,900 equity 
options in force (as at       shares of Re 1/-         shares of Re 1/-
31st March, 2012)             each                     each

DISCLOSURE  PURSUANT TO THE PROVISIONS OF SECURITIES AND EXCHANGE BOARD  OF 
INDIA  (EMPLOYEE  STOCK OPTION SCHEME AND EMPLOYEE STOCK  PURCHASE  SCHEME) 
GUIDELINES, 1999

                         2006 HLL Performance Share Scheme:

                    2006                2007                2008

a) Options granted  Conditional        Conditional         Conditional
                    grant of           grant of            grant of
                    3,49,750           2,35,950            2,06,250
                    equity shares      equity shares       equity shares
                    of Re.1/-each      of Re.1/-each       of Re.1/-each
                    valued at Rs.      valued at Rs.       valued at
                    3.49 lakhs         2.35 lakhs          Rs.2.06 lakhs

b) The pricing      Book value of      Book value of       Book value of 
formula             Re.1               Re. 1               Re.1

c) Options vested   2,55,166           2,66,180            1,57,455
                    options vested     options vested      options vested
                    on 01.11.2009      on 01.05.2010       on 20.03.2011

d) Options exercised 2,55,166          2,64,530            1,53,952
(as at 31st March,   equity shares     equity shares       equity shares
2012)                of Re.1/each      of Re.1/each        of Re.1/- each.

e) The total number  2,55,166          2,64,530            1,53,952
of shares arising    equity shares     equity shares       equity shares
as a result of       of Re.1/-each     of Re.1/each        of Re.1/-
exercise of option                                         each.

f) Options lapsed    NIL               1,650 equity        52,308 equity 
(as at 31st March,                     shares of           shares of 
2012)                                  Re 1.-each          Re 1.-each

g) Variation of      NA                NA                  NA 
terms of options

h) Money realised    NIL               NIL                 1.54 lakhs 
by exercise of
options during 
the year

i) Totalnumberof     NIL               NIL                 NIL 
options in force
(as at 31st March, 
2012)

                           2006 HLL Performance Share Scheme

                     2009              2010               2011

a) Options granted   Conditional       Conditional        Conditional
                     grant of          grant of           grant of 3,38,905
                     3,33,811          2,87,934 equity    equity shares
                     equity shares     shares             of  of Re.1/-each
                     of Re.1/- each    Re.1/- each        valued at Rs.3.39
                     valued at         valued at          lakhs
                     Rs.3.33 lakhs     Rs.2.88 lakhs

b) The pricing       Book value of     Book value of      Book value of 
formula              Re.1              Re.1               Re.1

c) Options vested    Options will      Options will       Options will
                     vest after 3      vest after 3       vest after 3
                     years from        years from         the years from 
                     the date          the date of grant  date of grant
                     of grant          (29.03.2010)       (29.03.2011) 
                     (11.05.2009)

d) Options exercised  NIL              NIL                NIL 
(as at 31st March,
2012)

e) The total number   NIL              NIL                NIL 
of shares arising
as a result of 
exercise of option

f) Options lapsed     68,990 equity    NIL                NIL 
(as at 31st March,    shares of
2012)                 Re 1. - each

g) Variation of       NA               NA                 NA 
terms of options

h) Money realised     NIL              NIL                NIL 
by exercise of
options during the 
year

i) Total number of    Conditional      Conditional        Conditional 
options in force      grant of         grant of           grant of 3,38,905 
(as at 31st March,    2,64,821         2,87,934 equity    equity shares of 
2012)                 equity shares    shares of          Re.1/-each
                      of Re.1/- each   Re.1/-each

                                   2006 HLL Performance Share Scheme

                                   2012

a) Options granted                 Conditional
                                   grant of 4,12,633 equity shares 
                                   of Re.1/-each valued at Rs.4.12 lakhs

b) The pricing                     Book value of
formula                            Re.1

c) Options vested                  Options will
                                   vest after 3 years from the date 
                                   of grant (17.02.2012)

d) Options exercised               NIL 
(as at 31st March, 2012)

e) The total number                NIL 
of shares arising
as a result of exercise 
of option

f) Options lapsed                  NIL 
(as at 31st March, 2012)

g) Variation of                    NA 
terms of options

h) Money realised                  NIL 
by exercise of options 
during the year

i) Total number of                 Conditional 
options in force                   grant of
(as at 31st March,                 4,12,633 equity
2012)                              shares of Re.1/- each

j) Employee wise details of options granted to:

i) Senior managerial personnel:    Refer Note iii

ii)  any  other  employee who receives a grant in any one  year  of  option 
amounting to 5% or more of option granted during that year;

Under Performance Share Plan 2012, Nitin Paranjpe-Managing Director and CEO 
was awarded 30,212 shares (7.3%) and Sridhar Ramamurthy-Executive  Director 
(Finance & IT) and CFO was awarded 12,085 shares (2.9%).

iii)  Identified  employees who were granted option during  any  one  year, 
equal  to  or  exceeding 1% of the issued  capital  (excluding  outstanding 
warrants and conversions) of the Company at the time of grant:

Nil

k) Diluted Earnings Per Share (EPS) pursuant to issue of shares on exercise 
of  option  calculated  in  accordance with  Accounting  Standard  (AS)  20 
`Earnings Per Share`. Rs. 12.45

l)  i) Method of calculation of employee compensation cost The Company  has 
calculated the employee compensation cost using the intrinsic value  method 
of accounting to account for Options issued under the "2006 HLL Performance 
Share Scheme".

ii)  Difference between the employee compensation cost so computed  at  (i) 
above and the employee compensation cost that shall have been recognised if 
it had used the fair value of the Options Gain of Rs. 0.95 crores

iii) The impact of this difference on profits and on EPS of the Compan:

The effect of adopting the fair value method on the net income and earnings 
per share of 2011-12 is presented below:

Net Income                                             Rs. Crores

As reported                                              2,691.40
Add: Difference between Intrinsic value and Fair
Value Calculation                                            0.95
Adjusted Net Income                                       2692.35

                                                            (Rs.)

Earnings Per Share
(Basic & Diluted) Basic EPS Diluted EPS

-As reported                                          12.46 12.45
-As adjusted                                          12.46 12.46

m) Weighted average exercise price and weighted average fair value:

Excercise Price is Re.1/-

n) Fair value of Options based on Black Scholes methodology:

Assumptions

Risk free rate                     7.78% for 2011 and 8.23% for 2012

Expected life of options           3.125 years for each plan

Volatility                         30.86% for 2011 and 25.81% for 2012

Expected Dividends                 Rs. 7.50 per share

Closing market price of 
share on date of option grant      Rs.276.70 for 2011 and  Rs.383.70  for 
                                   2012 

Notes:

i) Pursuant to approval of the Members at the Annual General Meeting of the 
Company  held on 29th May, 2006, the Company had adopted a  revised  Scheme 
"2006  HLL  Performance Share Scheme" in place of the  existing  "2001  HLL 
Stock Option Plan". 

ii) The Pricing Formula adopted by the Company for `Employees Stock  Option 
Plan`  for  the  years 2001 to 2005, was based on  the  "Market  Price"  as 
defined in SEBI (Employees Stock Option Scheme and Employee Stock  Purchase 
Scheme)  Guidelines  1999, and Maximum number of options to be  issued  per 
employee  in a fiscal year did not exceed 0.01% of the  outstanding  issued 
share  capital,  as expressed in Clause 11 of the `2001  HLL  STOCK  OPTION 
PLAN` in the line with Clause 6.2(h) of SEBI (Employees Stock Option Scheme 
and Employee Stock Purchase Scheme) Guideline 1999.

iii) Details of Options granted to senior managerial personnel.

Name                          Performance shares awarded

Nitin Paranjpe                          30,212
Sridhar Ramamurthy                      12,085
Leena Nair                               9,555
Pradeep Banerjee                         5,460
Hemant Bakshi                           15,104
Dev Bajpai                               5,460
Geetu Verma                              5,460
Manish Tiwary                            8,190


SECRETARIAL AUDIT REPORT

The Board of Directors,
Hindustan Unilever Limited,
Unilever House,
B D Sawant Marg,
Chakala, Andheri (East)
Mumbai 400 099.

We have examined the registers, records and documents of Hindustan Unilever 
Limited  ("the Company") for the period commencing from 1st April, 2011  to 
31st March, 2012 for compliances of provisions of:

1. The Companies Act, 1956 (the Act) and the Rules made thereunder;

2.  The  Depositories  Act, 1996 and the  Regulations  and  Byelaws  framed 
thereunder;

3. The following Regulations and Guidelines prescribed under the Securities 
and Exchange Board of India Act, 1992 (`SEBI Act`):

(a)  Securities  and Exchange Board of India  (Substantial  Acquisition  of 
Shares and Takeovers) Regulations, 1997 (effective till 22nd October, 2011) 
and  Securities Exchange Board of India (Substantial Acquisition of  Shares 
and Takeovers) Regulations, 2011 (effective from 23rd October, 2011)

(b) Securities and Exchange Board of India (Prohibition of Insider Trading) 
Regulations, 1992; 

(c)  Securities and Exchange Board of India (Employee Stock  Option  Scheme 
and Employees Stock Purchase Scheme) Guidelines, 1999;

(d)  Securities  and  Exchange  Board  of  India  (Buyback  of  Securities) 
Regulation, 1998.

4.  The Securities Contracts (Regulation) Act, 1956 (`SCRA`) and the  Rules 
made thereunder; and

5.  The Listing Agreements entered into with Bombay Stock Exchange  Limited 
and National Stock Exchange of India Limited.

Based  on  our examination and verification of the registers,  records  and 
documents  produced to us and according to the information and  explanation 
given to us by the Company: - 

We  report  that  the  Company  has, in  our  opinion,  complied  with  the 
provisions of the Act and the Rules made thereunder and with the Memorandum 
and Articles of Association of the Company, with regard to:

(a)  maintenance  of various statutory registers and documents  and  making 
necessary entries therein;

(b) closure of the Register of Members;

(c) forms, returns, documents and resolutions required to be filed with the 
Registrar of Companies and Central Government;

(d) service of documents by the Company on its Members and the Registrar of 
Companies;

(e) notice of Meetings of the Board and Committees thereof;

(f)  minutes of the Meetings of the Board and Committees thereof  including 
passing of resolutions by circulation;

(g)  notice  convening the 78th Annual General Meeting held on  28th  July, 
2011;

(h) minutes of general meetings;

(i)  approvals  of the Members, the Board of Directors, the  Committees  of 
Directors and government authorities, wherever required;

(j) constitution of the Board of Directors / Committee(s) of Directors  and 
appointment,  retirement  and  re-appointment of  Directors  including  the 
Managing Director and Executive Directors;

(k)  payment  of  remuneration  to the  Directors  including  the  Managing 
Director and Executive Directors;

(l) appointment and remuneration of Statutory Auditors and Cost Auditors;

(m) transfer and transmission of the Company`s shares, issue and  allotment 
of shares and issue and delivery of certificates of shares;

(n) declaration and payment of dividends including interim dividend;

(o) transfer of amounts as required under the Act to the Investor Education 
and Protection Fund;

(p)  satisfaction  of  charges, if any, registered with  the  Registrar  of 
Companies;

(q) form of balance sheet as prescribed under Part I of Schedule VI to  the 
Act and requirements as to Profit & Loss Account as per Part II of the said 
Schedule;

(r)  contracts, common seal, registered office and publication of  name  of 
the company; and

(s)  generally,  all other applicable provisions of the Act and  the  Rules 
made thereunder.

We further report that:

(a)  the Directors have complied with the requirements as to disclosure  of 
interests  and  concerns  in contracts and  arrangements,  shareholdings  / 
debentures  holdings and directorships in other companies and  interest  in 
other entities;

(b) the Directors have complied with the disclosure requirements in respect 
of their eligibility of appointment, their being independent and compliance 
with the Share Dealing Code and Code of Conduct of the Company;

(c)  the  Company has obtained all necessary approvals  under  the  various 
provisions of the Act;

(d)  there  was  no  prosecution initiated against  or  show  cause  notice 
received  by  the  Company and no fines or penalties were  imposed  on  the 
Company  during  the year under review under the Companies Act,  SEBI  Act, 
SCRA,  Depositories  Act,  Listing Agreement  and  Rules,  Regulations  and 
Guidelines  framed under these Acts against the Company, its Directors  and 
Officers.

We further report that the Company has complied with the provisions of  the 
Depositories  Act,  1996  and the Bye-laws framed under  that  Act  by  the 
depositories  with  regard  to  dematerialisation  /  rematerialisation  of 
securities and reconciliation of records of dematerialised securities  with 
the securities issued by the Company.

We further report that:

(a)  the  Company  has complied with the  requirements  under  the  Listing 
Agreements  entered  into with the Bombay Stock Exchange  Limited  and  the 
National Stock Exchange of India Limited;

(b)  the  Company has complied with the provisions of  the  Securities  and 
Exchange  Board of India (Substantial Acquisition of Shares and  Takeovers) 
Regulations,  1997  (effective  till 22nd  October,  2011)  and  Securities 
Exchange  Board of India (Substantial Acquisition of Shares and  Takeovers) 
Regulations,  2011  (effective  from  23rd  October,  2011)  including  the 
provisions  with regard to disclosures and maintenance of records  required 
under the Regulations;

(c)  the  Company has complied with the provisions of  the  Securities  and 
Exchange Board of India (Prohibition of Insider Trading) Regulations,  1992 
including  the  provisions with regard to disclosures  and  maintenance  of 
records required under the Regulations;

(d)  the  Company has complied with the provisions of  the  Securities  and 
Exchange  Board of India (Employee Stock Option Scheme and  Employee  Stock 
Purchase Scheme) Guidelines, 1999 with regard to implementation of 2006 HLL 
Performance Shares Scheme and 2001 HLL Stock Option Plan, grant of  options 
and other related aspects.

                                          S. N. ANANTHASUBRAMANIAN & CO.
                                          Company Secretaries

                                          S N ANANTHASUBRAMANIAN
Date : 16th April, 2012                   Proprietor
Place: Mumbai                             CP No. 1774
 
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