Firstsource Solutions has approved the grant of 118,000 stock options (each option exercisable into one equity share) to the eligible employees of the Company and its subsidiaries under Firstsource Solutions Limited Employee Stock Option Plan 2019.Powered by Capital Market - Live News

Net profit of Firstsource Solutions rose 9.26% to Rs 138.22 crore in the quarter ended September 2024 as against Rs 126.51 crore during the previous quarter ended September 2023. Sales rose 25.35% to Rs 1932.61 crore in the quarter ended September 2024 as against Rs 1541.71 crore during the previous quarter ended September 2023. ParticularsQuarter EndedSep. 2024Sep. 2023% Var. Sales1932.611541.71 25 OPM %14.8614.84 - PBDT250.22219.68 14 PBT171.03154.30 11 NP138.22126.51 9 Powered by Capital Market - Live News

Firstsource Solutions today announced that it has been positioned as a `Leader` in Everest Group`s inaugural Healthcare Payer Business Process as a Service (BPaaS) - Solutions PEAK Matrix� Assessment 2024. This recognition highlights Firstsource`s commitment to delivering tech-enabled solutions that help healthcare payers drive efficiency, reduce costs, and enhance member experiences. This report shares insights into key industry shifts driving demand for pay-as-you-go, integrated platform and operations commonly known as BPaaS, Everest Group evaluated Payer BPaaS service providers to measure their market impact, vision, and capabilities. Among the 14 organizations assessed, Firstsource was highlighted as one of only three other companies in the top category of `Leader.` Everest Group noted Firstsource`s robust partnership ecosystem of integrators, analytics, cloud and automation providers, as well as the company`s modular go-to-market strategy that offers both one-off and specific solutions alongside more holistic support. The company also received recognition for its strong client relations and support, and investment in digital tools, accelerators, AI, and process mining solutions aimed at streamlining operations and improve decision-making. Powered by Capital Market - Live News

Firstsource Solutions will hold a meeting of the Board of Directors of the Company on 28 October 2024.Powered by Capital Market - Live News

Firstsource Solutions has acquired Ascensos, a leading UK-headquartered customer experience outsourcing partner for retail and eCommerce businesses. Dr. Sanjiv Goenka, Chairman - RPSG Group and Firstsource, commented, �This acquisition is aligned with the strategic capabilities Firstsource has been pursuing toward growth and expansion. We`re thrilled about the potential that Ascensos`s extensive retail knowledge, Firstsource`s advanced technology, and the RPSG Group`s deep expertise bring together. Retail and CPG BPO Market is a $28 billion market globally. Ascensos opens a host of new growth opportunities for us that are underpinned by our strategy of delivering differentiated services built on deep industry knowledge and tailored technology. This collaboration will benefit our current clients and enable us to pursue new opportunities in the thriving retail sector.�Ascensos will operate as a separate business unit within Firstsource, keeping its existing brand and maintaining its Scottish HQ while using the combined company`s technological capabilities and expert employees to serve the retail industry better. John Devlin will remain as CEO, guaranteeing continuity for Ascensos clients.Retail and eCommerce brands have led the way in CX innovation. With this acquisition, Firstsource capitalizes on its CX leadership, making inroads into the retail sector and helping brands embrace the next wave of digital innovation by simplifying complex customer journeys and seamlessly connecting front, middle, and back-office operations across digital, analog, and physical experiences.Powered by Capital Market - Live News