Frequently Asked Questions

SOR offers you the following benefits:

1. While placing an order using SOR, our system will get you the best possible price for your stock across all available exchanges (i.e. NSE and BSE) by evaluating the best bargain on the basis of price and market depth.

2. No longer have to manually search for a better price while placing an order on NSE and BSE.

3 .SOR can be used to get the best price for Buy as well as Sell orders.

This facility is available to all the trading account holders of HDFC Securities. One needs to just activate this facility.

This facility is available for Cash, Intraday, E-Margin, and Margin segment orders.

No. SOR is absolutely free of cost and no additional charge or brokerage is levied to the investor.

No. Currently SOR is allowed only on S&P BSE 500 stocks. HSL reserves the right to change the same later, and it may vary from segment to segment.

Yes. One can cancel the SOR order.

Yes, one can modify the SOR order, but the said order will no longer be considered as SOR order and the customer will have to execute orders manually.

Yes. Short selling is allowed.

• Online customer :

a) While placing an order for the first time, the system will pop up a message asking to register for SOR facility.

b) By agreeing to the terms and condition of SOR, the same will be activated instantly and user shall be able to place SOR order immediately.

• Offline customer:

The customers trading through the branches or call center can activate the SOR facility by any one of the following modes:

a) By visiting the online trading platform of HDFC Securities and giving a consent, at the time of placing SOR order for the first time.

b) By submitting the physical consent form to your Relationship Manager of HDFC Securities Limited or to our nearest HDFC Securities branch.

Yes. You can place SOR order on CallNTrade, if you have registered for the said facility.

No, SOR facility is not available while placing Off Market Order.

Yes. SOR Orders can be Market or Limit order.

In case of the limit order, if the buy price is less than the CMP (in case or buy order) or if the sell price is higher than the CMP (in case of sell order), the order will be placed in the preferred exchange.

In case of insufficiency of funds/Limits, SOR order will not be executed. There won’t be any partial execution of orders.

Under SOR facility, client’s order (Parent order) may be divided into one or two smaller orders (child orders) depending on the depth available at that point in time in the exchanges and each of them will be treated as a separate order for the purpose of execution and brokerage calculation.

If for any scrip the available prices and quantities are same then order would be sent to the preferred exchange (default preferred exchange is NSE. One can change the same by visiting My Details section of HDFC Securities trading portal).

Illustration: Market Depth: Offer Price & Quantity

Buy Order Quantity: 1000

Preferred Exchange: NSE

Order Placement/Execution will be as follows;

1000 Quantity will be executed at Rs. 101 in NSE. Order will be placed on NSE, since NSE is defined as the preferred exchange and sufficient quantity is available in both Exchanges.

If the market depth is less than the order quantity, then the quantity available in both the exchange (put together) will be executed and the remaining quantity will be placed as pending order in the preferred exchange.

Before you square off your orders placed through SOR, please check your order status. You will have to square off the same quantity bought / sold in a particular exchange. 

• Example: If you placed a SOR for buying 1000 shares of XYZ and these have been purchased as follows. 

NSE - 400      BSE - 600

In the above scenario, you can square off 400 shares in NSE and 600 shares in BSE. 

Preferred exchange is default set as NSE and if someone wishes to change the same, it can be done by visiting - My detail section of HDFC Securities trading portal.