Investor Grievance Escalation Matrix

Escalation Matrix  - STOCK BROKER, DP and PFRDA

 

Details Of Contact Person Address Contact No Email ID Working hours
Customer Care Ms. Mital Gala 6th Floor, Lotus Park, Lane no 16., Wagale Industrial Estate, Thane West, Thane, Maharashtra 400604 022-62465555 [email protected] 9.00 AM to 5.00 PM (Monday to Friday)
&
9.00 AM - 2.00 PM ( Saturdays )
Head Of Customer Care Mr. Vishal Suvarna 6th Floor, Lotus Park, Lane no 16., Wagale Industrial Estate, Thane West, Thane, Maharashtra 400604 022-69151437 [email protected] 9.00 AM to 5.00 PM (Monday to Friday)
&
9.00 AM - 2.00 PM ( Saturdays )
Compliance Officer Mr. Murli Karkera HDFC securities Limited, iThink Techno Campus, Building - B, 'Alpha', 8th Floor, Opp. Crompton Greaves, Near Kanjurmarg Station, Kanjurmarg (E), Mumbai - 400 042 022 - 69151436 [email protected] 9.00 AM to 5.00 PM (Monday to Friday)
&
9.00 AM - 2.00 PM ( Saturdays )
Chief Executive Officer Mr. Dhiraj Relli HDFC securities Limited, iThink Techno Campus, Building - B, 'Alpha', 8th Floor, Opp. Crompton Greaves, Near Kanjurmarg Station, Kanjurmarg (E), Mumbai - 400 042 022-69151441 [email protected] 9.00 AM to 5.00 PM (Monday to Friday)
&
9.00 AM - 2.00 PM ( Saturdays )


In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:
SEBI : https://scores.sebi.gov.in/
NSE : https://investorhelpline.nseindia.com/NICEPLUS/
BSE : https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
MCX: https://www.mcxindia.com/Investor-Services
DP : https://www.cdslindia.com/Footer/grievances.aspx
PFRDA : https://npscra.nsdl.co.in/Log-your-grievance.php

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

 

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